Executive Assistant & Media Manager

Looking for an Executive Assistant for a small business that helps train church worship leaders and sound techs to remove the mystery and frustration in church sound.

If you’re highly organized, get energized by enabling others to do their best work, and LOVE pushing tasks to completion, this job may be for you!

Be sure to read the whole job post before responding.

Job Title - Executive Assistant, Media Manager

About Attaway Audio

Attaway Audio is a training, consulting and audio service company that exists to help church sound techs and worship leaders set up and operate their audio gear to eliminate distractions in church services. Though we’re small, it’s our aim to provide the highest quality customer experiences and results for our clients, and to provide an exceptional work environment for our team members.

Position Overview

This is a part-time role as an Executive Assistant for James Attaway, the President and Founder of Attaway Audio. For this role, you’ll need a solid internet connection, excellent written and oral English skills, a passion for completing tasks and every detail, and the ability to work at least 1-2 hours per day between 8am-4pm US Central time. On occasion there is a need to work additional hours or on weekends, but that's rare. 

Mission

The mission of the Executive Assistant is to stay five steps ahead of their leader, tracking all of the administrative details, and clearing the path for him to make his greatest contribution to our business. The Executive Assistant will be a key asset to the Founder by anticipating needs at an exceptionally high level, allowing him to develop content, vision and strategy for all aspects of Attaway Audio so that we can reach our impact, revenue, and profitability goals.

While repetitive tasks are certainly part of this position, the tasks assigned can vary from week to week based on the President’s needs and the needs of the business. The most important responsibility of the Executive Assistant is to ensure that administrative tasks and projects are completed with a high level of efficiency, confidentiality, accuracy, flexibility, and positivity in order to support the initiatives of the President and Founder.

Job Description

Provide administration and customer service, and social media support for Attaway Audio membership site and social media channels, primarily email, Youtube, Instagram and blog.

Key Responsibility Areas

Executive Administration

Managing Email Inbox

• Sorting
• Creating action items
  • Customer Service
  • Payment failure
• Highlighting high-importance emails
• Responding on my behalf when appropriate
  • Sales lead templates
  • Scheduling sales calls
  • Product promotion requests

Manage Calendar, Appointments and Travel

• Adapting schedule to family life changes
• Scheduling sales and consulting calls in appropriate blocks
• Keeping Deep Work blocks unobstructed
• Booking flights, hotels, car rental, etc. for travel
• Expense Reports and categorizing receipts from trips

Blog & Social Media Management

Posting YouTube videos

• Description, links to lead magnets, products, and other social channels
• Tags & Playlists
• Monetization settings
• Cards and end screens
• Chapter markers
• Managing comments
• Providing analytic support
• Sending email to list on email marketing platform (Kajabi, though no prior Kajabi-specific experience is necessary). May include writing copy.
• Organizing affiliate links in video descriptions.

Posting Blog on Website

• Taking video script and transcript and editing the text into a blog post on the Kajabi platform.
• Taking screenshots from video graphics to use as images in the blog.
• Embedding CTA form for lead generation on the blog page.

Posting on Social Media

• Creating Instagram & Facebook Posts (all graphics and videos are provided from other team members)
• Curating Stories on Instagram and Facebook
• Managing and liking comments (deleting bad ones)

Proficiencies:

• Quality Communication: The EA must be an excellent communicator, both in written and oral form. This includes proficiency in spelling, grammar, and punctuation. This also includes being able to take a large amount of information and summarize it quickly both in writing and orally on a regular basis. You must also be able to track communication (and be very responsive) across multiple channels without losing any details. Those channels could include in-person meetings, virtual video calls, text messages and/or emails. This includes copywriting and mastery of American English, being able to imitate my “voice.”
• High Level of Discretion: Since our EA will regularly work with confidential information, discretion and sensitivity regarding financial information is a must.
• Team Player: In addition to working directly with the President and Founder, the EA will also work with members of the production, coaching and sales/marketing teams. They’ll need to be able to collaborate and communicate well with these team members, maintaining a can-do spirit and not complaining, making excuses, or gossiping.
• Self-motivated to improve processes, create efficiency and effectiveness, see the “big picture” goals and adapt the processes to fit those needs.
• Anticipating Needs: As a part of our commitment to enabling our President and Founder to serve our company and customers at the top of his game, our EA will strive to anticipate needs and eliminate friction at work and home whenever possible. This means you know how to stay five steps ahead of your leader, clearing the path for him to make his greatest contribution.
• Affinity for Technology: Our executive assistant will be technologically savvy and will not be intimidated by learning new technology or web platforms. Being a fast learner to reach proficiency in the following tech platforms is ideal: Kajabi, Shopify, Notion, Zoom, Zaiper, Google Suite, YouTube.

Perks:

• One week PTO every 7 weeks. 
  • We take one week off to recharge every 7 weeks, so we can plan, sprint, and recharge. Plus life happens outside of work.
  • Called "Sabbatical" week. 
• Fun, easygoing environment. We take our work seriously, but we don't take ourselves too seriously.
• Flexibility. Because life happens, and family comes before work. 

Requirements

Education: High School equivalent, Bachelors preferred. If you're a self-taught self-starter, you'll fit in well here. 

Experience: 2-5 years supporting a worship leader, entrepreneur or content marketing business. Worship team background is a plus.

Excellent written and oral American English skills. Accent is no problem; understanding and accuracy are key.

Physical:

• A computer with enough power to complete basic tasks.
• High-reliability internet connection.
• Must be able to work at least 1 hour per workday during 8am-4pm Central Time. 

Job Type: 5-10 Hours a week to start.

Pay: Based on experience level.